How can I claim my money?
Once you have sent the product to your buyer, you will wait till the buyer receives the product and clicks on the button “product received”.

From that moment on, you will be able to click on the button “Claim my payment” on your dashboard and the money will be automaticly transferred to your account (3 - 5 days).

Don’t worry, if the buyer forgets to click on “product received” and don’t claim that he /she didn’t receive the product, the “Claim my payment” button will automatically be activated after 15 days if you are a simple seller and after 30 days if you are a professional seller; the seller will then be free to click that button.